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Effective Bargaining

February 4th, 2008

Bargaining has been around as long as people. Often you hear about unreal bargains that someone got. Like in the song “You can’t always get what you want, but if you try sometimes … you just might find, you get what you bargain for.”

What is bargaining? Is it always a contest with a victor and a loser? Is there such a thing as “win-win”? How do you accomplish that?

In order for bargaining to start, there is a situation where disagreement is possible.

Every conversation between people has the option of turning into a dispute. The best way to manage battles is before they happen, so that the dispute never shows up.
There are two main types of bargaining. They are:

1. Dealing with difficulties, situations and concerns. This can include disputes with coworkers, concerns of customers or difficulties with suppliers …
2. Grabbing opportunities. Examples include looking for a promotion or pay increase, up-selling customers or securing a new account.
There are three things to keeping bargaining effective:
1.    People as opposed to Situations
2.    Situations as opposed to Interests
3.    Considering the other sides self esteem

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